Privacy Policy sofabet88
This document transparently explains how sofabet88 collects, stores, uses, and protects the personal data of users in Indonesia. Your privacy and data security are priorities we take seriously.
Last updated: 2025. Applies to all registered users of sofabet88 in Indonesia.
1. Data We Collect
When users register, use, or interact with sofabet88 services, we collect various types of data necessary to operate the platform securely and effectively. The following are the categories of data we collect:
- Account Information: Full name, date of birth, email address, phone number, and encrypted password. This data is required for identity verification and account security.
- & Device & Browser Data: Device type, operating system, browser type and version, IP address, and language settings. This data is used to optimize the platform's display across various devices, including mobile phones.
- Payment Information: Bank account name and number, digital wallet number (DANA, GoPay, OVO), or QRIS information used for transactions in Indonesian Rupiah (IDR). sofabet88 does not store credit card information directly.
- Usage Data: Activity history on the platform, pages visited, bets or games participated in, session duration, and display preferences. This data helps us improve the user experience.
- Cookies: Small text files stored in the user's browser to remember login preferences, display settings, and active sessions.
- & account identity information
- Device & browser data
- Local IDR payment information
- Platform activity history
- & session preference cookies
2. What Is This Data Used For?
Platform Operations
Account data and payment information are used to process registrations, verify identity (KYC), manage balances, and handle deposits and withdrawals in IDR. Without this data, the core services of sofabet88 cannot function properly.
Usage data helps the technical team detect issues, maintain system performance, and ensure the platform remains accessible across various internet connections in Indonesia.
& Security & Compliance
Device information and IP addresses are used to detect suspicious activity, prevent unauthorized access, and identify potential fraud or account misuse. The sofabet88 security system automatically analyzes login and transaction patterns to protect all users.
Data is also used to fulfill the age and identity verification requirements of the KYC process, as well as to comply with applicable platform operating standards.
3. Cookies and Tracking Technologies
sofabet88 uses cookies and similar technologies to enhance the user experience on the platform. Cookies are small text files stored locally in the user's browser when visiting the site. Cookies do not contain sensitive information such as passwords or account numbers.
The types of cookies we use include:
- Session Cookies: Used to maintain login status during an active session. These cookies are automatically deleted when the browser is closed.
- Preference Cookies: Store display settings and the user's language selection so they do not need to be reconfigured on each visit.
- Internal Analytics Cookies: Help us understand which pages are accessed most frequently and how users navigate the platform, so we can continually improve its structure and content.
Users can manage cookie preferences through their browser settings. However, disabling certain cookies may affect the login function and other platform features.
4. Data Storage, Security, and Sharing
Storage Security
User data is stored on servers protected with SSL/TLS encryption for all data traffic between users' browsers and our servers. Passwords are stored in an irreversible hash format, meaning even sofabet88's internal team cannot read users' passwords in their original form.
Internal access to user data is restricted to staff who have a direct operational need — such as support teams handling verification requests or transaction disputes. All access is logged for security audit purposes.
Sharing Data with Third Parties
sofabet88 does not sell, rent, or distribute users' personal data to third parties for commercial purposes. Data is only shared in the following limited situations: with payment service providers (local banks or digital wallet operators) required to process IDR transactions; with technical infrastructure providers bound by confidentiality agreements; or when required by applicable legal regulations.
Every third-party partner that receives user data is required to comply with data security standards equivalent to or stricter than those applied by sofabet88.
5. User Rights and Data Control
sofabet88 users have the following rights regarding their personal data:
- Right of Access: Users may request a summary of the personal data we hold in connection with their account. This request can be submitted via live chat or support email.
- Right to Correction: If any information is inaccurate — such as a name, phone number, or account details — users can request a correction through the account settings page or by contacting the support team.
- Right of Erasure: Users may submit a request to delete their account along with the associated data. Please note that financial transaction data may need to be retained for a certain period in accordance with operational obligations, even after account closure.
- Right to Restrict Processing: Under certain conditions, users may ask us to restrict how their data is processed while a dispute or correction request is being resolved.
- Cookie Controls: Users can configure or disable non-essential cookies through their browser settings at any time.
To submit any of the above requests, contact the sofabet88 support team via live chat available 24 hours or by email at [email protected]. We will respond to requests within a reasonable timeframe and guide you through the process.
- Access & view account data
- Correct inaccurate data
- Delete account & data
- Restrict data processing
- Browser cookie controls
6. Privacy Policy Updates
sofabet88 reserves the right to update this Privacy Policy at any time to reflect changes in operational practices, legal requirements, or new features added to the platform. Any updates will be displayed on this page, with the most recent update date noted at the top of the document.
Users are encouraged to review the Privacy Policy page periodically. By continuing to use sofabet88's services after changes are published, users are considered to have understood and agreed to the updated policy. If there are significant changes that directly affect user rights, we will endeavor to provide notification through the communication channels available on the platform.
This policy is not retroactive and only covers data collected from the effective date of the current version onward.
7. Questions and Data Management
If you have any questions, concerns, or requests regarding this Privacy Policy or how sofabet88 handles your personal data, please contact our team through the following channels:
- Live Chat: Available 24 hours directly on the sofabet88 platform in English.
- Email: [email protected] — for requests that require written documentation or formal follow-up.
The sofabet88 support team is ready to answer privacy-related questions, process data access or deletion requests, and provide clarification on any points in this document. Responses are typically given within a few business hours for email requests.
You can also visit FAQ page for quick answers to common questions about your account and sofabet88 services.
Have Questions About Your Data?
Contact the sofabet88 support team at any time or visit the FAQ for quick answers. Your privacy and account security are always our priority.